Privacy policy

Who processes your data

The apartments are let by two companies. The controller of your data is the one whose apartment you ask about or book. Inquiries from the general form are handled by B2B Europe s.r.o.

Skalka, Medvědín

B2B Europe s.r.o., Občanská 1170/31, 710 00 Slezská Ostrava, Company ID: 24803073

Velká and Malá Stolová

Kalte Miete, s.r.o., Kosmonautů 1237/35a, 736 01 Havířov-Podlesí, Company ID: 21196109

E-mail

info@domovjanka-apartmany.cz

Phone

+420 604 222 363

What data we process and why

Contact form and inquiries

Name, e-mail, phone (optional), apartment, dates, number of guests and the text of your message. We use them only to reply and arrange your stay. Legal basis: steps prior to entering into a contract and legitimate interest. We keep them for no more than 2 years from the last contact.

Booking and stay

We process the data needed for the booking and stay (name, contact, dates, number of guests, payment) to perform the contract and meet legal obligations such as the guest register, local tax and accounting.

Analytics and advertising

Only with your consent from the cookie bar we use Google Analytics (visit statistics) Google Ads and the Meta pixel (measuring whether a visitor from an ad sent a form). Google and Meta process pseudonymous visit data, such as your IP address and a browser identifier. You can withdraw consent at any time in the cookie settings.

Maps

Google Maps load only after your consent or a click. Only then does Google receive your IP address and may store cookies.

Technical logs

The hosting provider may briefly keep technical logs, such as IP address and time of visit, for security reasons.

Cookies

The website itself does not use cookies. Your choice in the banner is remembered only by your browser. Third-party cookies are stored only with your consent.

dj-consent

Your choice in the cookie banner. Necessary, stored in your browser (localStorage), never sent anywhere.

_ga, _ga_*

Google Analytics. Only with consent, kept up to 2 years.

_gcl_*

Google Ads conversion measurement. Only with consent, kept up to 90 days.

_fbp

Meta pixel, measuring ads on Facebook and Instagram. Only with consent, kept up to 90 days.

Google cookies

Google Maps. Only after the map is loaded.

Who we share data with

We do not sell your data. We share it only with services needed to run the website and the rental:

• Hosting and e-mail provider
• ComGate payment gateway (when paying by card)
• Google Ireland Ltd. (Google Analytics, Google Ads, Google Maps)
• Meta Platforms Ireland Ltd. (Meta pixel)
• Authorities, where required by law

Your rights

You have the right to access your data, to have it corrected or erased, to restrict processing and to data portability. You may object to processing based on legitimate interest and withdraw your consent at any time.

• Just write to info@domovjanka-apartmany.cz, we will reply within 30 days.
• You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).